TLDR; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience.
We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: https://bit.ly/hsptblhndbk We are bold, like risks, and take on big challenges together.
Our customers love the product, provide valuable feedback, and trust us to rapidly help them with more of their problems. Feel free to check out one of our public Town Halls for yourself: https://bit.ly/hptwn
Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries.
As Senior Growth Product Designer, you will design and elevate the core experiences that drive our business forward—creating seamless interfaces that make signing up and managing stays effortless for our users.
Reporting directly to our Staff Product Designer, Matt, you’ll shape the look, feel, and flow of our most critical transactional touch points, ensuring every interaction delights users and is optimised for activation, monetisation and engagement. Working alongside Matt, whose favourite ice cream flavour is Ben & Jerrys Half-Baked, you will play a critical role in shaping the product’s direction, working closely with leadership, product and engineering teams to bring your designs to life.
To accomplish this, you will:
- Champion conversion and growth-oriented design for our transactional touch points, ensuring activation, onboarding, booking, and guest & owner portal workflows are seamless, engaging, and optimised.
- Lead the design process from concept to execution, including user research, wireframing, prototyping, visual design, and interaction design.
- Develop and maintain a consistent design language and style guide that reflects our brand and product vision.
- Leverage data, user feedback, and research to refine the user journey.
- Drive the overall design vision for the product, aligned with the company's long-term strategy and values.
- Inspire the team with innovative ideas and a commitment to creating a product that users love and remember.
Requirements
Hospitable.com is a remote-only and distributed company. Your location is not a requirement for this position. The ideal fit would work in a European or American (up to East Coast) timezone.
What we are looking for:
- Leadership: Proven ability to lead design projects and collaborate effectively with cross-functional teams.
- Experience: Rather than years, very senior experience in UI/UX design for a SaaS product ideally in eCommerce or related to growth, with a world-class portfolio demonstrating your ability to create delightful, intuitive, and fluid experiences.
- Skills: You live and breathe in design tools. Nothing exotic: we use Whimsical for mockups, Figma for designs.
- Creativity: Ability to think outside the box and push conventional design to create something truly differentiated.
- Communication: Excellent communication skills, with the ability to articulate design concepts and decisions clearly to both technical and non-technical stakeholders.
- Passion: A deep passion for design, a keen eye for detail and a deep understanding of what makes a product truly exceptional.
- Very special kudos if you are a short-term rental/Airbnb host or have been working in a short-term rental business
- Everything else is a lovely bonus that we're excited to hear about!
Benefits
The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work.
- A supportive and caring team environment where you are trusted, not managed.
- The total budget for this role is between USD $133,200 to $171,000 depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation. The gross salary for US employees could be anywhere between $113,220 to $145,350.
- We also offer an extra compensation with RSUs (through our $HOST token).
- For US employees: healthcare (including EPO, PPO and HSA), 401(k).
- 35 days off per year, encouraged (including self-serve public holidays) and parental leave.
- Mental-health and emotional support with therapists on call through Slack by Spill.
- Recognized on Inc.’s list of Best Workplaces for 2023.
Hospitable.com is the leading solution to help short-term rental hosts improve their guest experience and operations through automation. We are a remote-only distributed company, will 50+ teammates in 23 countries.
