About Us
Clutch is a revolutionary vertical SaaS company, proudly backed by Andreessen Horowitz (A16z), aimed at revolutionizing the way Credit Unions engage and change the lives of their members. As a champion of financial well-being, we address the urgent need for affordable lending solutions in an era where the average American grapples with over $155,000 in household debt. Unlike traditional financial institutions, Clutch develops software to turn Credit Unions into FinTech lenders and leverage their balance sheets to responsibly lend to over 130M Americans. Our mission extends beyond mere financial transactions; we strive to fundamentally enhance the way credit unions interact with their members. By integrating cutting-edge technologies and user-centric designs, we help credit unions provide seamless digital experiences that are on par with leading tech companies. This approach not only preserves but revitalizes the longstanding tradition of community and member-focused service inherent to credit unions.
About the role
As a Forward Deployed Engineer (FDE), you will sit at the intersection of engineering, product and client success. You’ll work directly with our customers and internal teams to configure, deploy and iterate on our products to launch the newest and best version of our products. This role requires a unique blend of strong technical chops, client facing execution and problem-solving skills to deliver excellent tailored solutions.
What you will do
Within 3 months, you will:
Ramp up on Clutch’s products, processes, deployment playbooks and customer base.
Develop a deep understanding of our clients’ infrastructure, business objectives, and technical needs.
Begin deploying and customizing solutions with internal and external partners.
Within 6 months, you will:
Independently lead deployments and integrations.
Troubleshoot and support production environments.
Become a trusted technical advisor to customers and key stakeholders.
Within 9 months, you will:
Own large-scale deployments and complex rollouts ensuring alignment with client goals and successful delivery.
Provide structured feedback to the product and engineering teams based on customer interactions and needs.
Drive improvements to deployment processes for scalability and client satisfaction
What You’ll Bring
Full-stack engineering experience (our stack: TypeScript, React, Next.js, NestJS, Python, AWS).
Strong problem solving skills and ability to navigate production systems
Solid understanding of deployment, integration, and troubleshooting in production environments.
Experience working with cloud platforms such as AWS, Azure, or Google Cloud.
Excellent communication skills with both technical and non-technical audiences.
Bias for action and a client-first mindset.
Why Clutch?
Remote Flexibility: Enjoy the freedom of remote work from anywhere, balancing life and career seamlessly.
Unforgettable Off-Sites: Twice a year, bond with colleagues in exciting destinations, fostering teamwork and fresh ideas.
Paid Time Off: Enjoy flexible PTO days yearly for relaxation and rejuvenation.
Stock Options: Joining us means having a stake in our success, so you'll receive stock options as part of your compensation package.
Home Office Setup: Create your ideal workspace with a dedicated budget for home office essentials.
Work Trip Budget: Grow personally and professionally with a budget for work-related trips and co-working.
Health Coverage: Prioritize your well-being with comprehensive health and dental insurance plans.
