TuxCare is looking for an Enterprise Account Manager to join our growing remote team. As an Enterprise Account Manager, you will be responsible for managing and expanding relationships with our enterprise clients. You will serve as a strategic partner to your assigned accounts, working to understand their infrastructure, goals, and challenges in order to drive revenue growth and long-term customer satisfaction.
This is a quota-carrying role focused on account retention, expansion, and revenue growth. You will collaborate cross-functionally with Sales Engineering, Marketing, Product, and Support teams to ensure an exceptional customer experience while identifying upsell and cross-sell opportunities across TuxCare’s portfolio of Linux and open-source security solutions.
TuxCare, a subsidiary of CloudLinux, delivers live patching, support, and compliance solutions to secure Linux infrastructure. We are a remote-first company committed to innovation, collaboration, and creating a great work environment.
Learn more about us: https://tuxcare.com
What You'll Do
- Own and manage a portfolio of enterprise accounts, serving as the primary commercial point of contact;
- Build deep relationships with key decision-makers in engineering, operations, procurement, and executive leadership;
- Drive renewals, upsells, and cross-sells, managing the full sales lifecycle within existing accounts;
- Understand the customer’s technical stack, patching strategies, compliance needs, and business goals to position the most relevant solutions;
- Develop account plans to increase customer engagement and identify growth opportunities;
- Collaborate with Sales Engineering and Product teams to prepare tailored proposals, presentations, and technical responses;
- Monitor product adoption, usage metrics, and satisfaction levels to identify risks and proactively mitigate churn;
- Maintain all account activities, contacts, deals, quotes, and relevant documentation in HubSpot (our CRM);
- Represent the voice of the customer internally, providing feedback to help shape product direction and go-to-market strategy;
- Leverage success stories to generate case studies, testimonials, and references;
- Work cross-functionally with Marketing and Customer Success to support customer campaigns and communications;
- Operate in alignment with CloudLinux Principles and contribute to a collaborative, high-performing sales culture.
Requirements
What We’re Looking For
- 5+ years in Account Management, Sales, or related roles in the tech industry (B2B/Enterprise focus required);
- Demonstrated success in managing and growing complex enterprise accounts;
- Strong understanding of the Linux OS ecosystem, security practices, patch management, cloud services, or DevOps environments;
- Experience navigating enterprise procurement processes (legal, finance, budget planning, contracts);
- Familiarity with MEDDIC or MEDDPICC sales methodology is a strong plus;
- Excellent verbal and written communication skills, with the ability to present to technical and business audiences;
- Highly organized, self-motivated, and able to prioritize multiple projects and customers;
- Hands-on experience with CRM systems (HubSpot preferred);
- A collaborative, customer-first mindset with a strong focus on relationship building and delivering value.
Benefits
What's in it for you?
- A strong focus on professional development with opportunities for learning and growth:
- Interesting and challenging projects,
- Mentor and other knowledge-exchange programs,
- Fully remote work with flexible working hours, allowing you to schedule your day and work from any location worldwide,
- Paid 24 days of vacation per year, 10 days of national holidays, and unlimited sick leaves to ensure you maintain a healthy work-life balance,
- Compensation for private medical insurance,
- Co-working and gym/sports reimbursement,
- The opportunity to receive a reward for the most innovative idea that the company can patent, fostering a culture of creativity and innovation.
By applying for this position, you consent to the processing of your personal data as described in our Privacy Policy (https://cloudlinux.com/candidate-privacy-notice), which provides detailed information on how we maintain and handle your data.