LiveKit is building the infrastructure layer for the voice-driven era of computing. Our platform gives developers everything they need to build, test, deploy, scale, and observe agents in production. Founded in 2021, LiveKit powers voice AI applications for OpenAI, xAI, Salesforce, Coursera, Spotify, and thousands of others, collectively facilitating billions of calls each year.
About You
This role works directly with the Head of People on everything people-related. Not the deep expert in every corner, but dangerous enough across all of it to move quickly, assess what's actually at risk, and know when something deserves more attention than you can give it right now.
This role requires knowing when to move fast, when to slow down, and when to surface the harder question before it becomes a harder problem.
What You'll Do
Partner directly with the Head of People to design, build, and operationalize People programs across all COEs: comp, L&D, compliance, benefits, performance, and more
Serve as a trusted advisor to people leaders, coaching managers, navigating complex situations, and helping the org grow without breaking
Be a real collaborator to People Ops and Employee Experience, someone they think with, not just coordinate with
Audit existing People infrastructure and identify gaps before they become problems
Own end-to-end delivery of programs and projects, from strategy to rollout to iteration
Help us figure out what scalable looks like at LiveKit, and then build it
Bring a thoughtful, tool-forward lens to how we work, finding smarter ways to operate a lean, high-impact People team
Who You Are
You've worked in enough different environments to have a real sense of what good looks like. You hold yourself to it.
You don't need the full picture to respond well. You know when to move and when to ask a harder question first.
You're direct with people, including when it's uncomfortable. Feedback doesn't get softened into confusion, and people still trust you after.
You assess risk quickly. Not just what could go wrong, but what's actually likely to and how much it matters.
You know when to escalate and when to just decide. You're not afraid to decide.
Nice to Have
Background at early-stage companies where People and Ops significantly overlapped. You've likely done this job without the exact title.
Direct experience building or significantly iterating programs across multiple People COEs
Specific examples of navigating ambiguous situations with real stakes, and clarity on how you decided what to do
Experience in benefit and leaves administration
Our Commitment to You
An opportunity to build something truly impactful
Work alongside a world-class team at one of the most important AI infrastructure companies being built right now
Competitive salary and equity package
Health, dental, and vision benefits
Flexible vacation policy
