Senior Manager, Revenue Systems

The Opportunity

As Senior Manager, Revenue Systems at Fingerprint, you will own the architecture, integration, and optimization of our go-to-market technology stack. This is a senior individual contributor role at the intersection of systems design, revenue operations, and technical implementation. You will be the primary owner of our core GTM tools—including Salesforce, HubSpot, Apollo, Gong, DealHub, Default, Everstage, Planhat, and Seismic—and will partner closely with Sales, Marketing, and Finance to ensure our systems and data infrastructure reliably power the business.

You will own the GTM systems roadmap and serve as the technical thought partner to RevOps and GTM leadership on how the platform foundation can drive efficiency, visibility, and revenue outcomes. You will work closely with the rest of the RevOps team to help build automation, AI workflows, and internal tooling on top of the systems you own and maintain.

What You’ll Do

Systems Architecture & Roadmap

• Own the end-to-end design and administration of Fingerprint’s GTM systems stack: Salesforce (CRM), HubSpot (MAP), Apollo (prospecting and sequencing), Gong (conversation intelligence), DealHub (CPQ), Default (inbound routing and scheduling), Everstage (commissions), Planhat (Customer Success), and Seismic (sales enablement).
• Own and evolve the GTM systems roadmap, aligning the tech stack with company priorities and revenue goals, and acting as a strategic thought partner to RevOps and GTM leadership.
• Define and enforce data governance standards: object schemas, field naming conventions, picklist management, record lifecycle policies, and data hygiene practices that ensure accuracy and reliability across reporting and forecasting.
• Lead system integrations and ensure clean, reliable data flows across the stack via native connectors, middleware, and custom API integrations—with a focus on keeping Salesforce as the system of record across Apollo, HubSpot, Default, Gong, Everstage, Planhat, and DealHub.
• Partner with Finance to ensure CPQ and contract systems reflect current pricing, approval workflows, and compliance requirements.
• Monitor system performance and health, troubleshoot issues proactively, and implement measures to ensure stability and uptime for revenue teams.

Salesforce Administration

• Serve as the primary Salesforce admin, managing users, roles, profiles, permission sets, record types, page layouts, and validation rules.
• Build and maintain complex automation: Record-Triggered Flows, Process Builder replacements, Apex triggers (in collaboration with engineers as needed), and approval processes.
• Own lead routing configuration, account assignment rules, territory logic, and queue management (Default).

CPQ & Deal Infrastructure

• Administer and evolve DealHub CPQ, including product catalog, pricing rules, discount tier logic, approval workflow configuration, and the DealHub-Salesforce integration.
• Work cross-functionally with Sales and Finance to model new pricing structures, contract terms, and deal approval policies within the system.
• Troubleshoot and resolve configuration issues that block deal progression, maintaining a reliable quoting and contract execution experience.

AI & Automation

• Partner with the rest of the RevOps team to ensure the systems foundation supports automation, AI workflows, and data pipeline requirements 
• Providing platform access, governance guardrails, and configuration support for GTM engineering initiatives.
• Stay current with emerging tools and AI developments relevant to RevOps; advise leadership on opportunities to optimize the stack.

Vendor Management & Enablement

• Manage relationships, contracts, pricing, and licensing for GTM technology vendors; ensure cost-effective procurement and optimal utilization of all tools.
• Produce clear internal documentation for system processes, configurations, and user guides.
• Lead change management efforts when introducing new tools or workflows, including stakeholder communication and training.
• Provide periodic systems trainings for new and existing employees
• Act as a technical subject matter expert and escalation point for the broader RevOps team.

What Success Looks Like

In 30 days

• Build strong relationships across RevOps and GTM teams and develop a deep understanding of current systems, processes, and pain points.
• Complete an audit of the current stack and identify quick-win improvements.
• Begin contributing hands-on Salesforce improvements and incorporating AI-supported tools into day-to-day workflows.

In 60 days

• Deliver a clear and actionable GTM systems roadmap with prioritized initiatives.
• Improve key processes around pipeline management, forecasting accuracy, and cross-functional handoffs.
• Establish strong data hygiene and governance practices across the stack.

In 90 days

• Establish Salesforce and the GTM systems stack as a trusted, scalable foundation for revenue operations.
• Demonstrate measurable improvements in operational efficiency, data visibility, and revenue outcomes.
• Have AI-powered workflow improvements in production with documented ROI.

What We’re Looking For

Required

• 5+ years of experience in revenue operations, systems administration, or sales operations in a B2B SaaS environment.
• Salesforce Administrator certification (ADM 201) required; Advanced Administrator or Platform App Builder preferred.
• Deep hands-on experience with Salesforce configuration, including Flows, approval processes, custom objects, and complex reporting.
• Hands-on experience with DealHub CPQ or a comparable CPQ platform (Salesforce CPQ, Conga, etc.), including pricing configuration and approval workflows.
• Strong understanding of GTM systems ecosystems and how Salesforce integrates with tools across the funnel—from prospecting (Apollo) and MAP (HubSpot) through deal execution (DealHub), routing (Default), enablement (Seismic), conversation intelligence (Gong), and commissions (Everstage).
• Proven ability to translate business requirements into scalable technical solutions, driving standardization, adoption, and accountability across teams.
• Experience managing vendor relationships and GTM tool contracts.
• Excellent communication and stakeholder management skills; comfortable working cross-functionally with Sales, Marketing, Customer Success, Finance, and executive leadership.
• High attention to detail, strong documentation habits, long-term problem solving, and comfort operating with ambiguity in a fast-moving environment.
• Passion for periodic systems and process improvements to continually address business requirements and deliver low friction, high value user experiences  
• Curiosity about AI tools and how they can streamline revenue workflows, with a forward-thinking mindset and openness to experimentation.
• Ability to work effectively in a remote-first environment with strong async communication practices, self-motivated systems improvement.

Nice to Have

• Prior experience with any of the following tools in our stack: Apollo, HubSpot, Gong, Default, Everstage, or Seismic.
• Familiarity with data warehousing concepts and BI tools (e.g., Sigma, Looker, Tableau).
• Exposure to PLG (product-led growth) motions and the unique CRM challenges they introduce.
• Experience supporting a sales team through a scale-up phase (Series B through Series D or beyond).
• Experience with middleware/integration platforms such as Workato, Tray.io, or Zapier.

Why Fingerprint

• Work on genuinely hard technical problems in fraud prevention and identity, with real enterprise impact.
• A remote-first culture with a strong emphasis on autonomy, ownership, and async communication.
• Competitive compensation, equity, and benefits.
• A RevOps team that is invested in building systems right, not just fast.

Compensation Range

For US-based employees, the cash compensation range for this role is $118,000 – $160,000. We set standard ranges for all US roles based on function, level, and geographic location, benchmarked against similar stage growth companies. To comply with local legislation and provide greater transparency, we share salary ranges on all job postings. However, these ranges are specific to the hiring location and may differ within or outside the US.