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Relocation Coordinator Remote / Work Anywhere
🌎 worldwide
19d ago

The role of a Relocation Coordinator will assist with the coordination of relocation services such as; home finding, school search, local orientation, tenancy negotiation and temporary accommodation etc.

The Relocation Coordinator will also;

  • Support the management team in all activities, including those that are performed by third party suppliers in relation to the relocation.
  • Develop, maintain and build a working relationship with our relocated team, acting as a first point of contact for their inquiries.
  • Provide continuous advice and support to both clients and assignee
  • Manage assignee expectations in regard to the housing market and the relocation process
  • Negotiate the tenancy agreement on behalf of the assignee
  • Prepare weekly status reports and other reports as required
  • Evaluate operational efficiency and recommend process improvements where necessary
  • Coordinate/manage suppliers, including check in/out inventory clerk and landlord’s agents
  • Research and review the availability of places in suitable schools
  • Manage and coordinate the shipment of household goods and pets
  • Communicate any service failures to the Team Leader/Manager
  • Provide appropriate and timely responses to team inquiries, complaints and concerns.


To be successful you must have

  • Russian fluency and B2 or better English language
  • Ability to figure out how to read government sites and other documents in multiple languages
  • Knowledge of Relocation/Destination services is preferred however not essential
  • Experience working within the local property market, property management, or estate agency is preferred
  • Must have extensive customer service skills
  • Strong project management skills
  • An empathic communicator, who is able to see things from another point of view
  • The ability to work well both independently and in a team


What's in it for you?

A focus on professional development;

  • Training reimbursements
  • Mentor programs
  • Knowledge-Exchange programs
  • Interesting and challenging projects
  • Flexible working hours
  • Paid 24 days of vacation per year and unlimited sick leave
  • Medical insurance reimbursement
  • Co-working and gym/sports reimbursement
  • The opportunity to receive a reward for the most innovative idea that the company can patent.

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