Hi, we're DuckDuckGo, the online protection company and remote-first team of 300+ on a mission to raise the standard of trust online. Founded in 2008 and profitable since 2014, annual revenue now exceeds $100m USD and millions use our browser on Mac, Windows, iOS, and Android, our search engine, and the DuckDuckGo subscription. Our culture of trust, inclusivity, and empowered project management underpins everything we do, where each team member takes full ownership of their projects, from scoping and execution to postmortem. If you're seeking end-to-end ownership of your work — you've come to the right place!
We’re looking for a Senior Product Researcher to help shape our all-in-one privacy solution and join our mission to show the world that protecting your privacy online can be simple.
Your Team and Role
This is a unique opportunity to have a voice in high-impact product decisions and lead projects that scale across millions of users. Working closely with cross-functional teams, including engineers, product managers, and designers, you’ll seek out UX improvements that directly impact user retention, growth, and long-term sentiment. You’ll work with vague problems like What do Android users expect from their browser’s bookmark function? and Why don’t some people notice the search box on our homepage? You’ll question the validity of those problems to begin with and use mixed methods research to ensure that our insights are aligned with success metrics to validate product improvements.
As a Senior Product Researcher, you’ll help us raise the bar for our products by understanding our users, their challenges, and how to connect our business goals with a delightful user experience through qualitative and quantitative research.
What You Will Bring to DuckDuckGo
6+ years of experience in research-related roles, including 2+ years in senior-level research-related positions at significant global consumer brands.
You're a proactive coordinator, working with product owners to integrate research into upcoming roadmaps that address critical user problems.
Ability to generate both short and long-term research plans to understand critical user and product challenges.
Proficiency in managing projects of varying complexity, while working transparently and collaborating with cross-functional stakeholders.
Expertise in hands-on qualitative research skills, namely executing diary studies, in-depth interviews, and usability testing from start to finish.
Ability to run and analyze mid- to high-complexity quantitative research, including survey questionnaires.
Proven experience combining quantitative data with qualitative insights to create well-rounded user stories that inform high-impact product recommendations.
As an outcome of your research, you not only recommend opportunities to pursue further, you also define success criteria that can be used to evaluate progress toward those opportunities.
Expertise in presenting research findings in a concise, written format that recommends follow-up projects and drives decisions.
High level of comfort answering probing questions about your research findings.
Eagerness to learn about competitor insights and ambiguous problems to help identify which opportunity to pursue next.
Ability to define hypotheses and success metrics that keep our work objective and align cross-functional stakeholders.
Compensation
$178,500 USD annually and stock options. Compensation is identical within professional levels, regardless of geographic location or team. Compensation for each professional level is transparent across the organization.
Our Team Member Support Guide explains how we prioritize your wellbeing including paid parental leave, office setup, and co-working allowances.
Hiring Process
Hiring works best when it's a two-way street. Learn how we help you get to know DuckDuckGo and envision your future role here. Find out more about how we hire.
Diversity, Equity, and Inclusion
DuckDuckGo provides equal work opportunities to all team members and applicants, and it prohibits discrimination and harassment of any type on the basis of race, color, ethnicity, caste, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by our policies or federal, state, or local laws.
We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email to careers@duckduckgo.com to let us know the nature of your request.
Please note that:
You’ll be required to attend meetings on camera via video conferencing
Expect to travel at least two times a year: once for our all-hands meetup and again for a team retreat (each around 4-5 days). While extenuating circumstances may impact attendance, everyone is strongly encouraged to attend.
While we offer a flexible work arrangement with no core hours, expect an average full-time commitment of 40 hours per week.
A successful candidate must pass a background check as a condition of joining the team.
By applying for this role, you confirm that all information submitted is accurate and complete. You further acknowledge that providing false or fraudulent information during the application process is cause for denial of an offer, revocation of any existing offer, or other adverse action, up to and including termination after the start of your commencement of work.
Disclosure Statement: Use of AI in Hiring Process
As part of our commitment to enhancing our recruitment process, we utilize artificial intelligence (AI) technology to assist in reviewing and summarizing job applications and test projects, including those tools integrated into our recruitment vendor platforms. We use AI to flag potentially fraudulent applications, analyze and summarize applicants’ experience, interviews, and project performance, and help streamline our selection process.
Key Principles:
Data Privacy: All information provided in your application will be handled in accordance with our Recruiting Privacy Policy. We ensure that your personal information is protected and used solely for recruitment purposes.
Human Oversight and Accountability: The AI technology is designed to support our hiring team by providing insights and summaries of applications and evaluations of test projects against scoring rubrics. All final evaluations and hiring decisions, however, will be made by our hiring team, who will consider the AI's input alongside other factors.
Transparency: We believe in transparency regarding our hiring practices. If you have any questions about how AI is used in our recruitment process, please feel free to reach out to us.
By submitting your application, you acknowledge and consent to the use of AI technology in our review process. If you would like to request an alternative selection process, please contact us as at careers@duckduckgo.com. Thank you for your interest in joining DuckDuckGo!
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