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Revenue Operations Manager
🌎 worldwide
15d ago
Instrumentl is growing our team! We are hiring a remote Revenue Operations Manager to help us build a foundation for excellence by reinforcing revenue strategy with metrics, infrastructure, business processes, and best practices. This position will report directly to the Head of Sales but will be cross-functional and work with all members of the leadership team on different initiatives. This is a rare opportunity to join a growing, profitable SaaS company that has already scaled to 2,500+ customers. Join us! 

About Us 
Instrumentl (YC S16) is the best platform for nonprofits and grant writers looking to grow revenue. Through a personalized process, grant seekers can discover, research, and track their grants all in one place. Our mission is to be a force multiplier on the nonprofit sector. We’re profitable and doubling year-over-year, with strong product-market fit (NPS is 60+). At Instrumentl, we pride ourselves on building a diverse team from the ground up. Every role is an opportunity to teach, learn, and create some of your best work - if you’re excited to grow along with us, we encourage you to apply!

What you'll get to do:

    • Lead the charge in making our disparate data sets trusted assets in our decision-making processes
    • Help us answer key questions about what is driving retention, close rates, activation rates, and more across the revenue organization
    • Work cross-functionally to own analyses, modeling, strategy, and business metrics that help Instrumentl reach new levels of growth 
    • Define and measure KPIs, create forecasts and build dashboards for the teams to easily understand the health of the business, and identify opportunities and create strategies to help them hit their goals 
    • Help design territory and verticals for account ownership - ensure our sales team has equity in lead distribution 
    • Lead process changes around new tools as well as making sure we’re optimizing the tools we currently use

What you'll need:

    • 3+ years of experience in a high-velocity startup environment where you helped empower decisions with accurate data and repeatable processes. Alternatively, experience from investment banking or management consulting doing data analysis work.
    • Clarity from Chaos: You are driven to find ways to interconnect disparate data to help drive clarity for revenue and business decisions. You have a clear understanding of revenue funnels and how to measure them.
    • Process: You have the ability to create repeatable processes that maximize the tools and team for the biggest impact. You enjoy working collaboratively to roll those out to team members. 
    • Proactive: Proactive in spotting revenue opportunities and inefficiencies and will define and execute projects, reporting the results to leadership.
    • Data driven: You understand the value and need to have coherent data to give guidance to key decisions. Making disparate data sets match is something you find joy in. You’ve used data visualization tools to provide actionable insights and reusable frameworks.
    • You enjoy working across a mix of proactive projects and reactive support for business stakeholders across different departments. 
    • Pivot tables and regression analyses are just part of your analytical toolset. You know when it’s best to use an index match vs. a vlookup. 

    • Bonus: you’ve used Close.io, Google Analytics, Intercom, or Heap 
    • Bonus: you’ve worked in a PLG environment before 
    • Bonus: experience working in a startup environment

Compensation and Benefits

    • Competitive salary + equity ($100,000 - $120,000/year)
    • 100% covered health, dental, and vision insurance for employees, 50% for dependents
    • Generous PTO policy, including parental leave
    • Company laptop + $500 to set up your home workstation
    • Work with awesome nonprofits around the US. We partner with incredible organizations doing meaningful work, and you get to help power their success
At Instrumentl:

- We’re customer-focused. We are paranoid about shipping things that wont be valuable to our customers, and deeply involve our customers into our product development process. Our first company value is "The customer is the hero" and we mean it.
- We love to experiment. Our team is constantly generating new ideas and iterating to see what works - ideation and experimentation are key values. "Bend the curve" is another key company value.
- We’re approachable and collaborative. Everyone has a voice, and we’re all building Instrumentl together.
- We kick it every day with some of the nicest people in the world. No joke, our customers are often on the front lines educating kids, saving endangered species, and restoring watersheds. In helping them take advantage of Instrumentl’s technology, you’re helping them move the world forward.

Instrumentl is an equal opportunity employer. We pride ourselves on building a diverse team from the ground up. Every role is an opportunity to teach, learn, and create some of your best work - if you’re excited to grow along with us, we encourage you to apply!
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