Lead Service Desk Technician at Crytek

Crytek is looking for a Service Desk Technician to join the IT Team in our new state-of-the-art office in Frankfurt, Germany.

As the key member of our service desk team, you will work as part of the team supporting our hybrid infrastructure. You will lead the day-to-day operations of our studio, ensuring the efficiency and performance of our studio, which includes 500+ endpoints, hybrid workers, and a mix of on-premises and cloud-based services. You will be expected to suggest improvements to our service, and work with the helpdesk team to improve our service every day.

Your professional development is important to us, so we have laid out a career plan to help you progress towards your goals and objectives. 

We offer a relocation budget and full coverage of flights to Frankfurt for you and your family. 

You can expect extensive assistance with visa, work permits, and communication with authorities during the relocation process, as well as help settling into Germany (e.g. setting up appointments with banks, government agencies, schools, landlords, finding apartments etc.).

To help you get settled, we provide you with a fully furnished company apartment during your first three months in Frankfurt.

Discover Frankfurt by bus, tram and metro – free of charge.

 

A healthy body is a healthy mind. We offer a membership at the premium gym chain Fitness First in Germany. Work out, join group fitness classes, or relax in the wellness facilities.

We’ve recently moved into a brand-new, modern office located in the heart of Frankfurt. Our new workspace is designed to inspire creativity and collaboration, with open areas, quiet zones, and top-tier facilities — all just steps away from public transport, restaurants, bars and cultural hotspots.

 

We truly embody diversity at Crytek. With employees from over 42 different countries, we define ourselves by our cultural diversity. 

 

Understanding the local culture will make your stay abroad more enjoyable, and Crytek supports that by offering German language courses for you and your family. 

  

Join us on our exciting company events, including new starter breakfasts, summer and winter parties, our annual trip to Gamescom in Cologne, and many more!

At our Frankfurt office you can enjoy 24 days of vacation per year, and every 2 years you get 1 more (up to a maximum of 28 days). You will also have on average 10 public holidays on top of the days you take off.