LiveKit is revolutionizing the AI landscape by providing the essential network infrastructure that powers multimodal AI interfaces, enabling seamless audio and visual interactions. Founded in 2021, LiveKit has rapidly grown to support over 3 Billion calls annually, 100,000+ developers globally, and industry giants like OpenAI, Character AI, Spotify, and Meta.
You'll thrive at LiveKit if you are:
obsessed with making the best product for our customers.
known as the go-to person for tackling tough problems
a hard worker and can build and ship fast
focused on polish, detail and quality
a fast learner, frequently picking up new tips, tricks, and skills.
The best way to impress us is by building something with LiveKit or contributing to the project.
About This Role:
We’re hiring an IT Manager—a systems thinker, operational leader, and hands-on technologist—to shape and scale our IT infrastructure in support of a rapidly growing, distributed team. You’ll own the strategic vision and daily execution for internal technology, with a focus on enabling secure, efficient, and scalable operations across the organization.
You’ll work cross-functionally with engineering, security compliance, people, and leadership to design systems that meet our evolving needs—balancing usability, cost-efficiency, and compliance. If you're excited by high-impact work, modern tooling, and empowering fast-moving teams, this role is for you.
What You’ll Do
Develop and execute the internal IT strategy, aligning infrastructure decisions with long-term business goals, compliance requirements, and security best practices.
Own and optimize the full stack of internal IT systems, from identity and access management (IAM) to device management, SaaS tooling, collaboration platforms, and networking.
Partner with Security Compliance in the implementation of modern IT policies and controls, ensuring secure and scalable practices around onboarding, offboarding, privileged access, software procurement, and asset lifecycle management.
Serve as the primary architect and operator of internal IT services, managing integrations across systems such as Google Workspace, Okta, MDM, and other critical tools.
Build automation and workflows to reduce manual overhead and improve team productivity, leveraging APIs, scripting, and modern low-code/no-code platforms where appropriate.
Collaborate with security and compliance teams to enforce and monitor technical controls, respond to audits, and implement frameworks such as SOC 2 or ISO 27001.
Establish IT metrics and reporting to track performance, identify trends, and drive proactive improvements.
Manage IT vendors and service providers, including contract negotiation, performance reviews, and SLA enforcement.
We’re Looking For Someone Who
Has deep experience in modern IT operations, including IAM, MDM, SSO, endpoint security, and SaaS stack management in cloud-native environments.
Has led or built IT functions in fast-paced, scaling startups—ideally from early stage through periods of rapid headcount and infrastructure growth.
Can move seamlessly between high-level IT strategy and low-level implementation, including scripting, automation, and tool configuration.
Understands the critical role of security and compliance in internal infrastructure and can partner with security teams to implement policies without compromising productivity.
Brings a strong bias for automation, process design, and root-cause analysis, always seeking to eliminate toil and reduce tech debt.
Has excellent communication skills, especially when working with non-technical teams, supporting remote employees, and managing vendor relationships.
Bonus Points
Experience managing IT in remote-first or hybrid work environments
Hands-on experience with Zero Trust architecture and secure device provisioning
Familiarity with frameworks like SOC 2, ISO 27001, HIPAA, or GDPR
Background in scripting languages such as Python, Bash, or PowerShell
Experience in a DevOps or SRE-adjacent role, bridging IT and engineering environments
Our Commitments to You
We offer
An opportunity to build something truly impactful to the world
Contribute to open source alongside world-class engineers
Competitive salary and equity package
Health, dental, and vision benefits
Flexible vacation policy
