Freelance Technical Writer at Ng Voice

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Job Description

About us

Committed to building the next generation of 100% software-based mobile networks, ng-voice is creating innovative mobile infrastructure solutions and making them accessible for operators and enterprises that want to deploy future-proof networks. 
To support our exponential growth, we are looking for a Freelance Technical Writer (m/f/d) to support us for a limited period.

Tasks

What you'll do

  • Create and maintain high-quality technical documentation for ng-voice’s IMS solutions
  • Enable telco operators, system integrators, developers, and operations engineers to understand, deploy, and manage our products effectively
  • Collaborate closely with engineering, product, and support teams
  • Ensure all technical content is accurate, comprehensive, and aligned with customer needs
Requirements

Our ideal new colleague

  • Produce and maintain user guides, API documentation, installation manuals, release notes, and internal technical content.
  • Work with SMEs (subject matter experts) across engineering, product, and QA to gather information and translate complex technical concepts into clear, concise documentation.
  • Develop tutorials, troubleshooting guides, and configuration examples to improve customer onboarding and issue resolution.
  • Ensure all documentation follows ng-voice’s standards for clarity, style, and structure.
  • Contribute to internal knowledge bases and training materials.
  • Continuously improve documentation based on user feedback, product changes, and best practices.

Benefits

A little more about our culture and why you should join 

  • Work-Life-Balance is a priority: Flexible working that suits you - we live and breathe a hybrid remote culture and don't mind where and when you work    
  • We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills in a traditionally not very diverse industry   
  • We offer you the culture of a fast-growing start-up with the maturity of an enterprise company
  • We are more interested in your experience and knowledge than formal degrees 
  • Entrepreneurial culture and flat hierarchies   
  • Mobility benefit, fitness benefit, language class benefit and wellness benefit (for full-time employees)
  • Home office budget (for full-time employees)

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About the job

Posted on

May 22, 2025

Apply before

Jun 21, 2025

Job type

Full-Time

Category

Location

Worldwide

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