What You'll Do
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Build strong, trusting relationships with engineers across multiple time zones and cultures
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Lead effective one-on-one and team meetings, balancing facilitation with real-time note-taking and follow-up actions
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Set and reinforce clear expectations of the engineering role, ensuring alignment, fairness, and transparency
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Drive the full performance management cycle by guiding teams through development planning, tracking and discussing progress against objectives, on a timely and constructive manner.
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Manage performance, monitor challenges and issues, provide support and conduct appraisals as per company’s guidelines
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Support and encourage individual growth and performance
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Navigate sensitive or challenging conversations with professionalism, emotional intelligence, and an open mind
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Support engineers through conflict, blockers, and personal or professional challenges with empathy and discretion
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Collaborate closely with internal stakeholders to maintain strong communication channels and ensure alignment on organisational goals
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Guide the team through organisational transitions, provide stability and maintain morale during periods of uncertainty
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Maintain team engagement and productivity during change.
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Help shape and champion a culture of openness, accountability, and respect
About You
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A natural relationship-builder who thrives in a people-centric role
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Excellent multitasker - able to run meetings while capturing insights and driving outcomes
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Strong communicator with the confidence to have tough conversations when needed
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Skilled listener- listen with attention, interest and empathy. Actively encourage and welcome diverse perspectives, new ideas and feedback
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Highly organised and able to manage multiple work-streams in a fully remote environment
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Experienced with performance management, coaching, and delivering actionable feedback
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Comfortable working with a globally dispersed team across diverse cultures, communication styles, and time zones
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Empathetic, open-minded, and committed to supporting people at all levels
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Adaptable and resilient, with the ability to support changes and encourage learning
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Experience in a tech or open source environment is a plus (but not required)
