Customer Support / Support Engineer at Umbrel

Welcome to Real Work From Anywhere.

The only fully location independent job board. We hand pick every job on this site. Live and work from anywhere.

💜 Love this site? plz tweet about us

Send new remote jobs to
every week!

10,600+ remote workers already subscribed

Join ourDiscord|Subreddit|LinkedInfor real-time job alerts!

Sponsored
Sponsor logo
Don't wait 2 hours to get your headshots done
Do it in 3 minutes with Headshotgrapher. Just upload 6–7 casual photos of yourself and get high-quality headshots instantly!

About the job

Posted on

Jun 5, 2023

Apply before

Jul 5, 2023EXPIRED

Job type

Full-Time

Category

Location

Worldwide

Share this job

Job Description

This job posting has expired and no longer accepting applications.

What we're looking for:

  • Support our users across all online channels (email, website chat, forums, social medias, etc)
  • Great written communication skills
  • Experience in basic technical skills like SSH, running basic commands in Terminal to debug with users, etc (we’ll train you with all the commands)
  • Create how-tos, guides, wikis, knowledge base, etc for recurring questions/issues
  • Experience at talking to users and willing to constantly do so without encouragement
  • Ability to empathize with users
  • Collaborate with engineers on our team to debug through challenging technical issues
  • Genuinely care about our users’ problems — we can’t exist without them

Please mention that you found the job on Real Work From Anywhere, this helps us grow. Thanks.

Similar Jobs

Clutch company logo
Clutch

Support Engineer

13d ago
Aiwyn company logo
Aiwyn

Customer Support Specialist

7d ago
Empower company logo
Empower

Vendor Management Manager, Customer Support

26d ago
Fingerprint company logo
Fingerprint

Customer Success Engineer - North America

14d ago
Sourcegraph company logo
Sourcegraph

Senior Support Engineer - US West [IC3]

21d ago