Fully Work From Anywhere Jobs

What we're looking for:

• Support our users across all online channels (email, website chat, forums, social medias, etc)
• Great written communication skills
• Experience in basic technical skills like SSH, running basic commands in Terminal to debug with users, etc (we’ll train you with all the commands)
• Create how-tos, guides, wikis, knowledge base, etc for recurring questions/issues
• Experience at talking to users and willing to constantly do so without encouragement
• Ability to empathize with users
• Collaborate with engineers on our team to debug through challenging technical issues
• Genuinely care about our users’ problems — we can’t exist without them