About Bobtail
Bobtail is dedicated to increasing happiness by eliminating inefficiencies in the supply chain. We envision a supply chain without friction, fraud, waste, and abuse where companies succeed based on the value they create.
We work in a unique way at Bobtail, where we value teams over individuals and encourage experimentation and iteration to constantly improve. Teams are given flexibility in working towards a shared purpose and given the freedom to decide how they will accomplish their goals.
If you are an out of the box thinker that takes a proactive approach in collaborating with others to solve problems and achieve your goals - we would love to talk to you.
The things we value:
- Mission
- Teams over individuals
- Collaboration
- Communication
- Iteration
- Experimentation and failing fast
- Initiative and solutions oriented approach
- Documentation
- Data
- Mental health and work life balance
- Diversity
- Transparency
You should apply if you have:
- Associate or Bachelor degree
- Relevant knowledge and experience in A/R collections
- Ability to quickly learn new web-based technologies
- Confidence, as well as strong verbal & written communication skills when interacting with clients and debtors
- Problem solver with the ability to discover problems and find solutions to them
- Detail-oriented individual who enjoys investigating issues
- Skilled at time management and prioritization with detail-oriented personality
- A motivated, driven, self-starter...We love those with persistence and accountability!
You will be responsible for:
- Work with persistence and urgency to resolve payment issues
- Interact with clients to resolve paperwork issues when necessary and communicate those issues effectively
- Interact with debtors to get payment status, understand any existing payment holds, and resolve those hold quickly and efficiently
- Prioritize accounts and invoices and maintain all required benchmarks
- Document - log all communication notes
- Communicate - We are committed to growth, so your ability to communicate invoice issues and understand when and where to escalate is essential
Benefits
- Monthly Mental Break Day
- Paid Time Off
- Work from home (or wherever)
- Parental leave
Creating a diverse and inclusive workplace is Bobtail’s nucleus. We are an equal opportunity employer and embrace people of different backgrounds, cultures, religions, national origins, races, colors, genders, gender expressions, sexual orientations, ages, marital status, veteran status, experiences, abilities and perspectives.
