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Headquarters: Hurst, TX
The tasks include:
- Monitor industry trends and news updates pertinent to our organization.
- Deliver timely notifications to the team via Slack regarding significant developments.
- Supervise and assess the work of our writers to ensure quality, accuracy, and originality.
- Address customer service inquiries with promptness and professionalism.
- Maintain a structured system for tracking and managing customer inquiries and follow-up tasks.
- Oversee and process customer refunds
- Monitor the progress of team-specific tasks, ensuring they meet the stipulated deadlines.
- Assigning work to researchers and managing work until competition
- Proactively pinpoint and communicate any deviations or delays in project milestones.
- Assist with a range of administrative duties, including data entry, meeting scheduling, report preparation, and document maintenance.
- Design and create comprehensive SOPs and guides to streamline operations.
- Craft engaging newsletters using Mailchimp, ensuring they resonate with our target audience.
- Great communication skills
- Strong attention to detail
- Proficiency with tools such as Slack, Mailchimp, Confluence, and Asana.
- Experience using Google Sheets and Microsoft Excel
- Project Management experience
- Mailchimp experience is a plus
To apply: https://weworkremotely.com/remote-jobs/bbe-marketing-inc-administrative-assistant-project-manager-2
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