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Activation & Engagement Specialist (IT)
🌎 worldwide
89d ago

About Smiler

Smiler is the world’s first on-the-spot photography marketplace that brings photographers and consumers together at tourist hotspots and other leisure locations to capture valuable memories in high quality - for everyone, everywhere.

At Smiler, the world is our playground. We are a work-from-anywhere company with no fixed address, our HQ team is made up of over 20 nationalities working in a dozen countries around the world.


About the Role

Smiler is looking for a sharp, highly motivated, dynamic and proactive Activation and Engagement Specialist to join our Operations & Expansion team. This role is pivotal in sourcing, onboarding, and fostering strong relationships with photographers across various cities. The ideal candidate will be instrumental in ensuring our photographers are well-engaged, delivering high-quality services, and fully integrated into our growing community.


What You’ll Do

  • Identify and source potential photographers using a variety of sourcing methods to create a robust and diverse network of professional photographers.

  • Coordinate, manage, and execute the onboarding process for new photographers, ensuring they understand and adhere to Smiler's quality standards, guidelines, and procedures.

  • Develop and implement strategies to improve photographer engagement and satisfaction, fostering a strong sense of community.

  • ​​Organize and develop training to educate photographers.

  • Regularly evaluate and monitor photographer-related KPIs, providing guidance, support, and feedback as necessary.

  • Work closely with various internal departments to ensure seamless photographer collaboration and service delivery.

  • Facilitate regular training and development opportunities to enhance photographer skills and expertise.

  • Assist in managing photographer retention strategies, identifying potential issues, and implementing proactive solutions.

What You’ll Need

  • A solid understanding of photography. A Bachelor's education in the related field is a plus.

  • 2+ years of relevant experience in a high-paced, demanding work environment, preferably in an onboarding, engagement, community or sales management role.

  • Excellent communication and interpersonal skills.

  • Strong problem-solving abilities and attention to detail.

  • Ability to multitask, prioritize, and manage time effectively.

  • Highly motivated, proactive, and able to work independently.

  • Proficient in relevant digital tools and platforms.

If you are a motivated self-starter with a passion for photography and travel business we encourage you to apply for this exciting opportunity. As an Activation and Engagement Specialist at Smiler, you will receive a competitive remuneration package, and work alongside a dynamic, highly-skilled team. This role offers more than just professional growth; it's an opportunity to contribute significantly to our vibrant community of photographers. Apply today, and embark on a rewarding journey with Smiler.


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